Refund policy
At Little Dollie’s Co Boutique, many of our products are custom-made, personalized, handmade,
made-to-order, digitally delivered, or fulfilled through trusted production partners. Because of the
nature of our products, all sales are considered final unless otherwise stated below.
PROCESSING TIMES
Unless otherwise stated on the product listing, standard processing time for all orders is up to
ten (10) business days before shipment or delivery.
Processing times do not include weekends, holidays, carrier transit times, customs processing,
or delays outside of our control.
NO RETURNS
Little Dollie’s Co Boutique does not accept returns.
Due to the custom, personalized, handmade, made-to-order, and digital nature of many of our
products, customers are responsible for reviewing product descriptions, sizing information,
customization details, and order information before completing a purchase.
NO EXCHANGES
Little Dollie’s Co Boutique does not offer exchanges.
Because many of our products are custom-made, personalized, handmade, made-to-order,
digital, or fulfilled through production partners, all sales are final.
Requests for exchanges due to customer preference, incorrect sizing, change of mind, ordering
errors, or other customer-related reasons will not be accepted.
NON-REFUNDABLE PRODUCTS
The following items are non-refundable and non-returnable:
Digital products
Downloadable files
Editable templates
Custom invitations
Custom party bundles
Personalized products
Custom-designed products
Print-on-demand products
Handmade products
Sale items
Gift cards
ORDER CANCELLATIONS
Orders may not be canceled once design work, production, fulfillment, or processing has begun.
CUSTOMER ERRORS
Customers are responsible for providing accurate names, dates, spellings, addresses, email
addresses, photographs, and customization information.
Little Dollie’s Co Boutique is not responsible for errors resulting from incorrect information
provided by the customer or for errors approved by the customer during the proofing process.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If you receive a damaged, defective, or incorrect item due to an error made by Little Dollie’s Co
Boutique, please contact us within seven (7) days of delivery.
Please include:
Your order number
A description of the issue
Clear photographs of the item and packaging
Upon review, Little Dollie’s Co Boutique may, at its sole discretion:
Provide a replacement item to correct the error
Issue a partial refund
Issue store credit
Provide a discount code for future purchases
Offer another reasonable resolution
Any replacement item provided is solely for the purpose of correcting an error, damage, or
defect and does not constitute an exchange. Little Dollie’s Co Boutique does not offer
exchanges for customer preference, sizing issues, change of mind, ordering errors, or other
customer-related reasons.
RESOLUTION OF ISSUES
We are committed to providing excellent customer service and will review concerns on a
case-by-case basis.
Any refunds, partial refunds, store credits, discount codes, replacement items, or other
resolutions are issued at the sole discretion of Little Dollie’s Co Boutique.SHIPPING DELAYS
Little Dollie’s Co Boutique is not responsible for delays caused by shipping carriers, weather
conditions, customs processing, natural disasters, supply chain disruptions, incorrect shipping
information provided by the customer, or other circumstances beyond our control.
CONTACT US
Questions regarding this Return, Refund, and Exchange Policy may be directed to:
Little Dollie’s Co Boutique
Dollie’s Co LLC
Email: support@littledolliescoboutique.com